Oh NBD I love you no more! Seeing as I do not have the six figure bank balance anymore your customer service has gone to pants! After leaving the country and trying to close my account years ago, it was suggested by a very over zealous bank employee that ‘no keep the account open thats no problem.. that you don’t have a current legal visa…. no thats fine its not illegal… we would rather have your money here…. you can close it later.!!’ Said bank is now enjoying adding on various fees while I no longer use the account… such as a relationship fee’s for what? Finding me a boyfriend??? Saying hello all the way from sunny Dubai. When I call the bank to sort out ongoing issue, am told to call back later as they are having technical issue. When I tell them I am calling from an international number and that its expensive, am told well sorry we have no facility to call you back!! Even though the mistake is theirs. Try to complain am told its not a valid complaint… bloody hell.. I feel for you all there dealing with that on a DAILY BASIS.. A lot has to be said for the law in Europe its law for a reason as it keeps said financial institutions under a law that works and eradicates numpty laws!!! Btw moderator please feel free to edit my ranting drivel!!